MCI Institute

The Australian Business Award for Business Innovation recognises organisations that execute business initiatives which demonstrate innovative solutions for new and existing business needs.

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MCI Institute is the vocational education division of Management Consultancy International (MCI). MCI is a business skills focused, registered training organisation specialising in the areas of leadership, management, sales, customer service and project management. MCI’s goal is to bring about positive transformation within organisations and they are dedicated to promoting diverse working environments by using inventive techniques.

MCI’s goal was to develop a way to immerse their students into real life situations using a simulated company that could build skills applicable to all industries. MCI addressed the challenges related to offering online courses to students with varied work experience levels. MCI developed WamCo — Writers and Mentors — which is an online simulated workplace, as a learning and assessment solution to address this challenge. Bringing fun and innovation to story-based learning, WamCo provides context to learning experiences with access to real-life situations. WamCo allows students to develop skills, build their assessment portfolio and allow them to better understand their course.

The impacts of WamCo were seen immediately. Daily work tasks were brought to life and the visualisation propelled student’s learning and the speed at which they submitted assessments. The students were able to then gain the confidence they needed to interview for roles and excel in their new jobs, with has a direct socio-economic impact by reducing the number of unemployed people in Australia.

MCI’s innovation process related to new or changed products, service offerings, procedures and customer offerings is simple and quick. Either team leaders or managers can run with an idea that was born out of their weekly team meetings, or employees can present ideas to senior management in both formal and informal manners. Innovation is present in everything that MCI does, whether it is developing new procedures to ensure that customer experiences are the best that they can offer, or providing new delivery options to enable students to access education in an easier and more efficient manner.

MCI Institute is being recognised for a Business Innovation award in the Australian Business Awards 2016.

The Australian Business Awards are the regional chapter of an integrated, hierarchical leadership program conducted on a national and international level. Eligible organisations from each region are invited to participate in the international chapter of the program at The World Business Awards. Conducted annually and currently in the second year of its international launch, The World Business Awards seeks to engage with the world’s business, innovation and technology leaders through a global recognition and knowledge building initiative that is underpinned by the program’s established framework. The program engages with organisations worldwide to benchmark the full spectrum of their products, services and initiatives and to review their business performance. The cycle culminates in the recognition and celebration of organisations that implement world-class business initiatives and industry leading products and services on a prominent and far-reaching scale. All entries must be entered in the regional chapter where the organisation is based.

Organisational participation includes private companies, publicly listed companies, multinational subsidiaries, not-for-profit organisations, non-government organisations, educational institutions, franchise systems, partnerships, government departments, government agencies, local government and statutory bodies operating in Australia.

Initiatives can include but are not limited to projects, programs, processes, systems, technologies, developments, ventures and undertakings.

Entries are assessed utilising a robust and dynamic framework to ensure that the assessment process is pertinent and objective. The World Business Awards Framework (WBA Framework) is utilised as a structured model of assessment that enables the participating organisations to be benchmarked against world class performance standards. The Framework consists of specialised assessment modules pertaining to the evaluation criteria for each of the award categories. The criteria and sub-criteria provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.

Organisations that participate are provided with the unique opportunity to benchmark themselves against the top performers globally. The recipients are acknowledged for their achievements and recognised as the elite of their industry earning a place amongst a distinguished group by having their products, projects, initiatives, contributions and achievements recognised on a prominent and far-reaching scale. The program provides the ultimate platform for building knowledge, increasing brand awareness, equity, loyalty and retention through increased exposure, recognition and prestige. This establishes a valuable resource that can be used extensively to create opportunities for publicity, positive organisational profiling and heightened brand awareness within the respective industries both nationally and internationally.