ACM Parts is an Australian-owned business established to supply automotive parts for the collision and mechanical repair industry. ACM Parts’ business mission is to improve the value and service of the automotive parts market for Australian repairers.
ACM Parts has been able to offer repairers an easy, affordable alternative for sourcing parts by introducing consumer choice into the parts market. This is done by offering a mix of new branded parts, a product line of ACM Certiﬁed aftermarket parts and quality-checked recycled parts harvested from some of the 600,000 cars retired from the road each year.
ACM Parts’ key differentiator in the market is that it is a multi-brand supplier. This means customers can manage multiple car repair orders in a single call. Prior starting operation two years ago ACM consulted research conducted by The Allen Consulting Group which found that the dominant dealership networks were charging a premium for their products well out of step with the cost of the vehicle, partly due to an inefﬁcient supply chain. This inefﬁciency also led to delays in parts shipments to repairers, impacting their cash ﬂow and vehicle turnaround times.
Addressing supply chain issues therefore became a key element of business planning in the development of ACM Parts. ACM Parts worked with supply chain and distribution specialists to develop mechanisms to ensure ACM Parts’ manufacturing partners could deliver on time in full and that ACM Parts could supply customers in the shortest possible lead times.
ACM Parts has been able to introduce an offer including new parts and ACM Certiﬁed aftermarket parts that meet the same quality standard at a lower price point. By bringing three part types together in one national offer, with improvements to delivery capacity, ACM Parts has been able to break into the market and become a leader. As a result, ACM parts has been recognised for a Business Innovation award in the Australian Business Awards 2016.
The Australian Business Awards are the regional chapter of an integrated, hierarchical leadership program conducted on a national and international level. Eligible organisations from each region are invited to participate in the international chapter of the program at The World Business Awards. Conducted annually and currently in the second year of its international launch, The World Business Awards seeks to engage with the world’s business, innovation and technology leaders through a global recognition and knowledge building initiative that is underpinned by the program’s established framework. The program engages with organisations worldwide to benchmark the full spectrum of their products, services and initiatives and to review their business performance. The cycle culminates in the recognition and celebration of organisations that implement world-class business initiatives and industry leading products and services on a prominent and far-reaching scale. All entries must be entered in the regional chapter where the organisation is based.
Organisational participation includes private companies, publicly listed companies, multinational subsidiaries, not-for-profit organisations, non-government organisations, educational institutions, franchise systems, partnerships, government departments, government agencies, local government and statutory bodies operating in Australia.
Initiatives can include but are not limited to projects, programs, processes, systems, technologies, developments, ventures and undertakings.
Entries are assessed utilising a robust and dynamic framework to ensure that the assessment process is pertinent and objective. The World Business Awards Framework (WBA Framework) is utilised as a structured model of assessment that enables the participating organisations to be benchmarked against world class performance standards. The Framework consists of specialised assessment modules pertaining to the evaluation criteria for each of the award categories. The criteria and sub-criteria provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.
Organisations that participate are provided with the unique opportunity to benchmark themselves against the top performers globally. The recipients are acknowledged for their achievements and recognised as the elite of their industry earning a place amongst a distinguished group by having their products, projects, initiatives, contributions and achievements recognised on a prominent and far-reaching scale. The program provides the ultimate platform for building knowledge, increasing brand awareness, equity, loyalty and retention through increased exposure, recognition and prestige. This establishes a valuable resource that can be used extensively to create opportunities for publicity, positive organisational profiling and heightened brand awareness within the respective industries both nationally and internationally.