Heya is an Australian AI voice assistant platform designed to help small businesses reclaim time and enhance customer engagement by handling voice and digital interactions with local authenticity. Founded with a mission to bridge the gap between advanced AI technology and local business needs, Heya delivers a service that transforms customer communication into a seamless, automated experience. The company operates within the AI technology and customer service sector, a space experiencing rapid global growth as businesses adopt AI-driven solutions to meet customer expectations for speed, availability, and personalisation.

Integrated seamlessly into everyday business tools and backed by real-time analytics, Heya delivers 24/7 customer service while generating detailed insights to drive growth. Across multiple use cases, from healthcare clinics to trades and retail, Heya has demonstrated measurable gains, including reductions in staff phone hours, increased booking conversions, improved satisfaction rates, and expanded team capacity, all while maintaining high availability and operational efficiency.

Heya is about empowering Aussie business owners in a way that is affordable and possible. Proudly Australian from the ground up, Heya is on a mission to transform how small businesses handle customer service by making enterprise-grade AI technology accessible, affordable, and authentically Australian.

While others focus on big corporations, Heya is here for local cafes, tradies, medical practices, and shop owners who keep the community thriving – a belief that every Australian business should have access to the power of AI with the warmth of true-blue local service.

For more information about Heya Voice AI, go to heya.au.